Privacy Policy
Last updated: April 3, 2024
HostSynergyp ("we", "us", or "our") operates the website hostsynergyp.com and provides related online education and quiz services (collectively, the "Service"). This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our Service. Please read this policy carefully. If you disagree with its terms, please discontinue use of the Service.
1. Information We Collect
1.1 Information You Provide Directly
We may collect personal information that you voluntarily provide when registering an account, completing quizzes or assessments, submitting contact forms, subscribing to communications, or otherwise interacting with the Service. This may include:
Account data: name, email address, username, and password.
Profile data: educational background, learning preferences, and progress records.
Communication data: messages, feedback, and support requests you send to us.
Payment data: billing name and address. Payment card details are processed directly by our third-party payment processors and are not stored on our servers.
1.2 Information Collected Automatically
When you access the Service, certain technical information is collected automatically, including:
Device and browser data: IP address, browser type and version, operating system, device identifiers, and screen resolution.
Usage data: pages visited, time spent on pages, quiz results, click patterns, referring URLs, and navigation paths.
Cookie and tracking data: information collected through cookies, web beacons, pixels, and similar tracking technologies as described in Section 6 below.
1.3 Information from Third Parties
We may receive information about you from third-party services, including social login providers if you choose to authenticate through them, analytics partners, and advertising networks. Such information is handled in accordance with this policy.
2. How We Use Your Information
We use the information we collect for the following purposes:
| Purpose | Legal Basis |
|---|---|
| Creating and managing your account | Performance of a contract |
| Delivering quizzes, tests, and learning content | Performance of a contract |
| Processing payments and managing subscriptions | Performance of a contract |
| Sending transactional and service-related communications | Performance of a contract |
| Sending promotional communications (with your consent) | Consent |
| Personalizing your learning experience | Legitimate interest |
| Analyzing usage to improve the Service | Legitimate interest |
| Detecting and preventing fraud or abuse | Legitimate interest / Legal obligation |
| Complying with applicable legal requirements | Legal obligation |
3. Sharing and Disclosure of Information
3.1 Service Providers
We share information with trusted third-party vendors who assist us in operating the Service, including hosting providers, payment processors, email delivery services, analytics providers, and customer support tools. These parties are contractually bound to use your information only as directed by us and in accordance with this policy.
3.2 Business Transfers
If HostSynergyp is involved in a merger, acquisition, asset sale, or similar corporate transaction, your information may be transferred as part of that transaction. We will notify you before your information becomes subject to a materially different privacy policy.
3.3 Legal Requirements
We may disclose your information if required to do so by law, court order, or governmental authority, or if we believe in good faith that such disclosure is necessary to protect our rights, protect your safety or the safety of others, investigate fraud, or respond to a lawful request.
3.4 Aggregated or Anonymized Data
We may share aggregated or de-identified information that cannot reasonably be used to identify you with third parties for research, marketing, analytics, or other purposes.
3.5 No Sale of Personal Information
We do not sell, rent, or trade your personal information to third parties for their own marketing purposes.
4. Data Retention
We retain your personal information for as long as your account remains active or as needed to provide you with the Service. We also retain information as necessary to comply with legal obligations, resolve disputes, enforce agreements, and maintain business records. When information is no longer required, we delete or anonymize it in a secure manner.
If you request deletion of your account, we will delete or anonymize your personal information within a reasonable period, except where retention is required by law or legitimate business necessity.
5. Data Security
We implement appropriate administrative, technical, and physical safeguards designed to protect your information against unauthorized access, alteration, disclosure, or destruction. These measures include encrypted data transmission via TLS, access controls, and regular security assessments.
However, no method of transmission over the internet or electronic storage is completely secure. While we strive to use commercially acceptable means to protect your information, we cannot guarantee absolute security. You are responsible for maintaining the confidentiality of your account credentials.
6. Cookies and Tracking Technologies
6.1 Types of Cookies We Use
Strictly necessary cookies: Essential for the operation of the Service, including session management and authentication. These cannot be disabled.
Functional cookies: Remember your preferences and settings to enhance your experience.
Analytics cookies: Collect information about how you use the Service to help us improve performance and content.
Marketing cookies: Used to deliver relevant advertisements and track the effectiveness of campaigns. These are only placed with your consent.
6.2 Managing Cookies
You can control cookies through your browser settings. Most browsers allow you to refuse new cookies, accept or decline cookies on a case-by-case basis, and delete existing cookies. Please note that disabling certain cookies may affect the functionality of the Service. You may also opt out of analytics tracking by using the opt-out mechanisms provided by our analytics partners.
7. Your Rights and Choices
Depending on your location and applicable law, you may have the following rights regarding your personal information:
Access: Request a copy of the personal information we hold about you.
Correction: Request correction of inaccurate or incomplete information.
Deletion: Request deletion of your personal information, subject to certain exceptions.
Restriction: Request that we restrict processing of your information in certain circumstances.
Portability: Request a structured, machine-readable copy of your information where technically feasible.
Objection: Object to processing based on legitimate interests.
Withdrawal of consent: Where processing is based on consent, withdraw that consent at any time without affecting the lawfulness of prior processing.
To exercise any of these rights, please contact us using the details in Section 12. We will respond to your request within a reasonable timeframe and in accordance with applicable law. We may need to verify your identity before processing certain requests.
8. Children's Privacy
The Service is not directed to children under the age of 13, and we do not knowingly collect personal information from children under 13. If you are a parent or guardian and believe your child has provided us with personal information without your consent, please contact us immediately. We will take steps to remove such information from our systems promptly.
Users between the ages of 13 and 18 should use the Service only with the involvement and consent of a parent or legal guardian.
9. International Data Transfers
HostSynergyp operates from Ukraine and may process or store your information on servers located in other countries. If your information is transferred outside your country of residence, we take appropriate steps to ensure that such transfers are carried out in compliance with applicable data protection laws and that your information receives an adequate level of protection.
10. Third-Party Links and Services
The Service may contain links to third-party websites, applications, or services that are not operated by us. This Privacy Policy does not apply to those third-party services. We encourage you to review the privacy policies of any third-party services you access through our Service. We have no control over and assume no responsibility for the content, privacy practices, or conduct of third-party services.
11. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices, technology, legal requirements, or other factors. When we make material changes, we will update the "Last updated" date at the top of this page and, where appropriate, notify you by email or through a prominent notice on the Service prior to the changes taking effect.
Your continued use of the Service after the effective date of any updated policy constitutes your acceptance of the revised terms. We encourage you to review this policy periodically to stay informed about how we protect your information.
12. Contact Us
If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us:
HostSynergyp
55B, Marshala Vasylevs'koho St, Mykolaiv, Mykolaiv Oblast, Ukraine, 54000
Email: contact@hostsynergyp.com
Phone: +380 63 747 99 21
Website: hostsynergyp.com